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Maintenance-Free Valve Regulated Rechargeable AGM/GEL Sealed Lead Acid Batteries

Customer Service Information

Order Security
You never have to worry about credit card safety when you shop at Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. Your personal information, including credit card number, name, and address, is always encrypted for secure transmission.

Privacy does not send promotional e-mail of any type or generate e-mail address lists.

Placing an Order
If you prefer not to use the on-line shopping cart, you may fill out an order form and submit it electronically or print and fax it to 408-494-0804. You may also call us at 1-800-727-VOLT to place your order.

Order Form/Fax Form

We are able to ship via USPS to APO addresses, US possessions, Alaska, and Hawaii.

Return Policy
We recommend inspecting the battery / batteries in your unit before placing your order.
Manufacturers may change battery requirements / specifications without notice. Please call us @ 408-924-0800 if you have any questions or need assistance when making your selection. Should the incorrect product be ordered, you will be responsible for return shipping and incur a restocking charge of 20%. The restocking fee will be waived if you place a new order of equivalent or greater value.

Return requests must be made within 3 days of product receipt by submitting a completed RMA request form. Returned product must be received within 10 days of return authorization. RMA policy procedures must be followed for all returns. Return deliveries without RMA numbers will be refused.

Request for RMA Form

Damaged items must be reported via e-mail within 24 hours of receipt to
please use Email (click here).

Limited Pro-Rated Warranty: Two years for float service applications, one year for non-float applications. warrants its batteries to be free from defects in material and workmanship under normal use as follows:

(1) Up to one year from date of purchase, will issue a credit toward the replacement of the battery / batteries. The credit will be equal to the price paid for the battery / batteries multiplied by a fraction whose denominator is 12 and whose numerator is 12 minus the number of months since the date of purchase. (For example, the credit for a battery purchased 7 months ago will be 5/12's of the price of the original battery.)

(2) This warranty is not valid if the battery has been / batteries have been modified improperly charged, improperly installed, neglected, overcharged, undercharged or misused in any way. Battery cell capacity degradation due to excessive use is not covered by warranty.

(3) All requests for warranty returns must be made using the BatterySpec RMA request form (please see link above).
Shipping Charges for evaluations to and from are not covered by the warranty.

Charger Warranty
All Chargers include a 1 Year Warranty.

Battery Disposal
Please recycle all used batteries. You may ship your used batteries to and we will recycle them or you may take them to a local recycling facility. provides recycling center information by region or zip code.

Tell Us What You Think
Providing excellent product and customer service is our primary objective. We welcome your questions and comments. Please call us 408-924-0800 or send an e-mail to


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Veteran Owned & Operated


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